Expert
- Produces high-quality, domain-specific tasks, annotations, or evaluations
- Incorporates reviewer feedback to improve accuracy and quality
Reviewer
- Reviews outputs for content accuracy, reasoning soundness, and guideline adherence
- Senior domain experts promoted from the expert pool based on consistent performance
HDM (Human Data Manager)
- Owns pod-level delivery, quality, and timelines, with responsibility for data structure guideline review and adherence
- Manages experts/reviewers and handles first-line escalations
HDL (Human Data Lead)
- Oversees multiple HDMs and enforces quality standards across pods
- Drives calibration, training, and process improvements
SPL (Strategic Project Lead)
- Owns end-to-end pipeline success and client outcomes
- Sets scaling strategy while balancing quality, speed, and cost