Using Slack effectively
Always use threads- Click “Reply to thread” instead of posting a new message
- This keeps channels organized and easy to follow
- Include task IDs or screenshots when relevant
- Reference the guideline section you’re unsure about
- This helps leads answer you faster
- Use ctrl + f to search documentation
- Search Slack history for similar questions
- This saves everyone time
When to ask questions
Good times to reach out:- Guideline instructions are unclear or conflicting
- You’re stuck on an edge case not covered in docs
- You need platform access or technical help
- You have ideas for improving the workflow
- Basic task instructions
- General pipeline rules
- Previously answered questions
Response times
- micro1 operates globally with team members in many timezones
- Expect responses within a few hours during business hours
- For urgent issues, tag your pipeline lead directly